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PUMP | Privacy Policy
Own Your Power
Effective Date: June 2025
At PUMP, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of personal information when you interact with our store:
- Personal details: Name, email address, phone number, billing/shipping address.
- Payment information: Credit/debit card details or other payment data (processed securely through our payment providers – we do not store your card details).
- Account details: Login credentials if you create an account.
- Order information: Products purchased, preferences, and purchase history.
- Technical data: IP address, browser type, device information, and cookies for website analytics and functionality.
2. How We Use Your Information
- Process and deliver your orders.
- Communicate with you about orders, promotions, and customer service.
- Improve our website, products, and services.
- Detect and prevent fraud or unauthorized transactions.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with:
- Payment processors & shipping providers – to complete your order.
- Service providers – for website hosting, analytics, and marketing tools.
- Legal authorities – if required by law or to protect our rights.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Enable core site functionality (shopping cart, login, checkout).
- Analyze site traffic and improve performance.
- Personalize your shopping experience and promotions.
You may adjust your browser settings to refuse cookies, but some features may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted via secure payment gateways.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt-out of marketing emails at any time via the “unsubscribe” link.
- Request limitations on how we use your data.
For requests, please contact us at [email protected].
7. Data Retention
We retain your personal data only as long as necessary for the purposes described above, or as required by law (e.g., tax and accounting obligations).
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Effective Date” at the top.
10. Contact Us
For questions, concerns, or privacy requests, please contact us:
- 📧 Email: [email protected]
- 📞 Phone: +60126447389
